Privacy Policy

Active ingredients

Your data stays with us. We hold the name, email, phone, and (for orders) shipping address you give us when you get in touch — nothing more. We never combine it with information from anywhere else, never enrich it with third-party data, and never pass it to brokers. Payment details, when an order is placed, are handled by our payment processor and we never see the card number ourselves. We retain order records for tax purposes for the period required by law (typically six years), and contact-form messages for up to two years unless you ask us to delete them sooner. You have the right to access, correct, port, or erase any of it; email us and we will respond within thirty days. You also have the right to complain to a supervisory authority if you believe we have mishandled your data.

Directions

You're entitled to see, change, or delete any personal data we hold about you. You can also ask us to export it in a portable format (typically a CSV or JSON file), or to restrict how we process it. Send us a note and we will respond within thirty days. We do not charge a fee for this. If you believe we have mishandled your data, you may also complain to the data-protection authority in your country.

Warnings

We use cookies only where necessary to make the site work. That includes a session cookie to keep you logged in or to remember the contents of your basket, plus a cookie that stores whether you've accepted or rejected non-essential cookies (so we don't ask you again). There are no analytics cookies, no marketing tags, no advertising scripts of any kind on this site. We do not load third-party JavaScript that could track you across the web. You can clear cookies in your browser at any time; nothing important will be lost. Essential cookies expire when you close the browser, except the preference cookie which lasts up to a year.